The maintenance team that a property management company employs is critical to the customer service and resident retention an apartment building.  The attitude, demeanor, punctuality and friendliness of Mr. (or Ms.) Fix-It is often times the difference between a tenant moving out as soon as their lease is up or choosing to live at the […]

It is always a pleasure to receive a letter from departing residents that recognizes and compliments the hard work of one of our onsite residence managers.  Fantastic job, Julie – we appreciate all that you do!  -Trevor —Begin Letter— I’m writing this letter in appreciation for Julie. We have lived in our apartment here in […]

We recently received this letter from a departing resident of our Ocean Breeze apartment community located in Torrance, Ca.  Jim Masters, our residence manager, does a wonderful job to make sure that that his residents are happy from the day they move in until the day they decide to retire in South America. Thank you […]