Keeping your top renters happy year after year might be easier thank you think. Check out this infographic on boosting resident rention.  

Good tenants are like gold in the real estate market. Maintaining a good relationship with your tenants has a host of benefits – one of them being that you can rest assured that you will be paid your full rent and on time. They are also more likely to look after your property well if […]

Vacancies in your building cost anywhere from $1,500 to $5,000 a month when you factor in all associated costs. Keeping the good tenants you have is always a better option than finding new ones. Any way you can foster good will with your tenant is time or money well spent. Gift giving, when done well, […]

Pests such as rats, bedbugs and roaches are a common fear among apartment dwellers, but the truth is that they can be a bigger nightmare for the property management team. Pest management is an essential part of taking care of a living, breathing investment property, and sometimes it is easy to feel overwhelmed by the […]

We recently received this letter from a departing resident of our Ocean Breeze apartment community located in Torrance, Ca.  Jim Masters, our residence manager, does a wonderful job to make sure that that his residents are happy from the day they move in until the day they decide to retire in South America. Thank you […]

I had the pleasure of attending Multifamily Insider's webinar yesterday on resident retention in apartment buildings.  The presentation was full of very useful research, facts and suggestions for the property management industry.  In particular, I feel that the information in regards to maintenance requests and how they correlate to tenant satisfaction is very useful to […]